Trauma speaks in many voices, some of them too quiet for human ears.

The friendly man with the salt and pepper hair and glasses came into the family assistance center in Boulder in the days after the March 22 mass shooting at King Soopers.

While he waited for an appointment with one of the many agencies offering victims services, he struck up a conversation with one of the volunteer support teams that was on site.

(See full article by The Gazette here)